Customer service for dummies / by Karen Leland and Keith Bailey ; foreword by Giles H. Bateman.

By: Contributor(s): Material type: TextTextPublication details: Foster City, CA : IDG Books Worldwide, Inc., 1999.Edition: 2nd edDescription: xxxi, 422 p. : ill. ; 24 cmISBN:
  • 0764552090 (pbk. : acidfree paper)
Subject(s): DDC classification:
  • 658.8/12 21
LOC classification:
  • HF5415.5 .L45 1999
Online resources:
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Holdings
Item type Current library Collection Call number Copy number Status Date due Barcode
BOOKS BOOKS Main Library REF KU HF5415.5 .L45 1999 (Browse shelf(Opens below)) Acc.No. 08528 Available 08528

Includes index.

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