TY  - BOOK
AU  - Brown,Stephen Walter
TI  - Patient satisfaction pays: quality service for practice success 
SN  - 0834203944
AV  - R727.3 .P376 1993
U1  - 362.1/068/8 20
PY  - 1993///
CY  - Gaithersburg, Md.
PB  - Aspen Publishers
KW  - Patient satisfaction
KW  - Medical personnel and patient
KW  - Medical care
KW  - Quality control
KW  - Patient Satisfaction
KW  - Quality Assurance, Health Care
N1  - Includes bibliographical references and index
ER  -