Patient satisfaction pays :  quality service for practice success / 
Stephen W. Brown ... [et al.]. 
 - Gaithersburg, Md. :  Aspen Publishers,  1993. 
 - xx, 411 p. :  ill. ;  24 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>0834203944 
<br/><br/><label>LCCN: </label>93020094  
<br/><br/><label>Subjects--Topical Terms: </label><br/>Patient satisfaction.<br/>Medical personnel and patient.<br/>Medical care--Quality control.<br/>Patient Satisfaction.<br/>Quality Assurance, Health Care.
<br/><br/><label>LC Class. No.: </label>R727.3  / .P376 1993 
<br/><br/><label>Dewey Class. No.: </label>362.1/068/8 
<br/><br/><label>National Library of Medicine Call No.: </label>W 85 P29883 1993