TY - BOOK AU - Purtilo,Ruth B. AU - Haddad,Amy Marie TI - Health professional and patient interaction SN - 0721692974 (pbk.) AV - R727.3 .P87 2002 U1 - 610.69/6 21 PY - 2002/// CY - Philadelphia, Pa. PB - Saunders KW - Medical personnel and patient KW - Professional-Patient Relations KW - Communication N1 - Includes bibliographical references and index ER -