Patient satisfaction pays : quality service for practice success /

Patient satisfaction pays : quality service for practice success / Stephen W. Brown ... [et al.]. - Gaithersburg, Md. : Aspen Publishers, 1993. - xx, 411 p. : ill. ; 24 cm.

Includes bibliographical references and index.

0834203944

93020094


Patient satisfaction.
Medical personnel and patient.
Medical care--Quality control.
Patient Satisfaction.
Quality Assurance, Health Care.

R727.3 / .P376 1993

362.1/068/8

W 85 P29883 1993
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