The emotional labour of nursing : its impact on interpersonal relations, management and the educational environment in nursing /

Smith, Pam.

The emotional labour of nursing : its impact on interpersonal relations, management and the educational environment in nursing / Pam Smith. - Basingstoke, Hampshire : Macmillan, c1992. - xi, 220 p. : col. ill. ; 22 cm.

Includes bibliographical references and index.

9780333556993 (pbk. : alk. paper) 0-333-55699-2


Nurses--psychology.
Empathy.
Nurse's Role.
Nurse-Patient Relations.
Nursing Care--psychology.

RT86 / .S63 1992

616.89/0231

WY 87
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