The emotional labour of nursing : its impact on interpersonal relations, management and the educational environment in nursing /
Smith, Pam.
The emotional labour of nursing : its impact on interpersonal relations, management and the educational environment in nursing / Pam Smith. - Basingstoke, Hampshire : Macmillan, c1992. - xi, 220 p. : col. ill. ; 22 cm.
Includes bibliographical references and index.
9780333556993 (pbk. : alk. paper) 0-333-55699-2
Nurses--psychology.
Empathy.
Nurse's Role.
Nurse-Patient Relations.
Nursing Care--psychology.
RT86 / .S63 1992
616.89/0231
WY 87
The emotional labour of nursing : its impact on interpersonal relations, management and the educational environment in nursing / Pam Smith. - Basingstoke, Hampshire : Macmillan, c1992. - xi, 220 p. : col. ill. ; 22 cm.
Includes bibliographical references and index.
9780333556993 (pbk. : alk. paper) 0-333-55699-2
Nurses--psychology.
Empathy.
Nurse's Role.
Nurse-Patient Relations.
Nursing Care--psychology.
RT86 / .S63 1992
616.89/0231
WY 87